Pergola & Installation Warranty Information

Property Owner Limited Vinyl Warranty Page

Garbrella warrants to the original owner that the vinyl pergola material will be free from defects when handled in a proper manner. The vinyl warranty period follows the first 30 years from the approved purchased date.

Vinyl Warranty Qualifications:

• Peeling, flaking, blistering, rotting, corroding, or yellowing under normal product usage
• Excessive scratches or dents that are unrelated to shipping or handling

Vinyl Warranty Limitations:

• Damage caused by installation or movement of the ground
• Misuse, abuse, or improper handling or storage
• Paints, varnishes, chemicals, or other cleaning agents that are not approved for vinyl use
• Fire, earthquake, flood, lightning, hail, windstorm, hurricane, tornado, snow, or other acts of God
• Discoloration or other damage caused by normal weathering, atmospheric pollution, or other harmful vapors
• Is not responsible for installation or replacement for damaged material

Vinyl Warranty Claims:

Garbrella must have reasonable opportunity and time to inspect the product. Pictures and other forms of proof must be available for Garbrella to approve. All defected material or other claims must be submitted within 30 days of discovery or could reasonably have been discovered.

Vinyl Warranty Remedies:

Garbrella reserves the right to modify or discontinue any of its products. Garbrella may substitute a discontinued product for a similar product. In case of a legitimate claim, Garbrella will repair or provided replacement for defective product. Garbrella also reserves the right to refund original owner for the amount paid of defective material.

Property Owner Limited Installation Warranty Page

Garbrella warrants to the original owner the installation of a pergola or other products provided by Garbrella. The installation warranty period follows the first 5 years of the approved purchased date.

Installation Warranty Qualifications:

• Product damage caused by improper handling or installation
• Faults related to defective workmanship or mis-application of product
• Installation inconsistent with local industry standards

Installation Warranty Limitations:

• Fire, earthquake, flood, lightning, hail, windstorm, hurricane, tornado, snow, rain or other acts of God
• Discoloration or other damage caused by weathering, atmospheric pollution, or other harmful vapors
• Nearby or attached buildings that are used as a support or structure of a pergola or other product
• Mounting failures due to movement of ground, breakage of concrete or other means of structural support

Installation Warranty Claims:

Garbrella must have reasonable opportunity and time to inspect the product or installation. Pictures and other forms of proof must be available for Garbrella to approve. All claims must be submitted within 30 days of discovery or could reasonably have been discovered.

Vinyl Warranty Remedies:

Garbrella reserves the right to modify or discontinue any of its products. Garbrella may substitute a discontinued product for a similar product. In case of a legitimate claim, Garbrella will repair or provided replacement for defective installation. Garbrella also reserves the right to refund original owner for the amount paid of installation.